Thursday, 28 August 2014

Pet food recall: August 2014

Photo by gynti 46 Foterc CC BY-NC-SA 2.0

Pet food recall: August 2014 

Recall expanded: PEDIGREE® Adult Complete Nutrition Limited Recall Due to Metal Fragments


Contact:
Consumer:
1-800-305-5206


Press release - August 31, 2014 - At PEDIGREE®, we care about all dogs and their safety and well-being is extremely important to us, and to our mission – to make a Better World for Pets. For that reason, we have announced the extension of a previous voluntary recall of PEDIGREE® Adult Complete Nutrition dry dog food products due to the possible presence of a foreign material. The voluntary recall still affects 22 bags shipped to Dollar General across four U.S. states, but it now is being expanded to 55-pound bags of PEDIGREE® Adult Complete Nutrition dry dog food products sold in Sam's Club in Indiana, Michigan and Ohio.

This recall is being expanded to Sam's Club in the U.S. because some of the affected production lot was originally said to be held in inventory but was instead released to consumers, which has necessitated the expansion of the recall. We are confident no other packages or retailers are affected by this recall.

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Bags may contain small metal fragments, which could have entered the packages during the production process. The foreign material is not embedded in the food itself, but may present a risk of injury if consumed.

We encourage consumers who have purchased affected product to discard the food or return it to the retailer for a full refund or exchange. We have not received any reports of injury or illness associated with the affected product. The lot codes indicated below should not be sold or consumed.
At Mars Petcare, we take our responsibility to pets and their owners seriously. We sincerely apologize for this situation and encourage you to reach out to us at 1-800-305-5206 from 8:00 a.m. – 7:00 p.m. CST if you have questions.

This voluntary recall affects two packages sold in the United States only. No other PEDIGREE® products are affected, including any other variety of dry dog food, wet dog food or dog treats. The affected packages are:
  • 55-pound bags of PEDIGREE® Adult Complete Nutrition dry dog food sold at Sam's Club will have the lot code 432E1KKM03 printed on the back of the bag near the UPC and a Best Before date of 8/7/15. See below for a list of Sam's Club stores.
  • 15-pound bags of PEDIGREE® Adult Complete Nutrition dry dog food sold at Dollar General stores will have the lot code 432C1KKM03 printed on the back of the bag near the UPC and a Best Before date of 8/5/15. See below for a list of Dollar General stores.
UPCDESCRIPTION
23100 10944PEDIGREE® Brand Adult Complete Nutrition dry dog food in 15 pound bags
23100 10731PEDIGREE® Brand Adult Complete Nutrition dry dog food in 55 pound bags
Dollar General
Affected 15-pound bags were sold between August 18 and August 30 at Dollar General stores in:

  • Arkansas:
    • Perryville
    • Cabot
  • Louisiana
    • Baton Rouge
    • Calhoun
    • Hineston
    • Jonesville
    • Pineville
    • Slaughter
  • Mississippi
    • Magnolia
    • Vicksburg
  • Tennessee
    • Memphis
Sam's Club Affected 55-pound bags were sold between August 14 and August 30 at Sam's Club in:
  • Michigan:
    • Comstock Park
    • Muskegon
    • Jackson
    • Roseville
    • Saginaw
  • Saginaw
    • Kokomo
  • Ohio
    • Dayton
    • Holland
    • Lima

Mars Petcare US Announces Voluntary Recall of PEDIGREE® Brand Adult Complete Nutrition for Dogs

Contact
Consumer:
877-720-3335

Media:
Erin Conn, 312-988-2214 


PRESS RELEASE August 26, 2014 - Today, Mars Petcare US announced a voluntary recall of 22 bags of due to the possible presence of a foreign material. The bags were produced in one manufacturing facility, and shipped to one retail customer. The facility production line has been shut down until this issue is resolved.

Affected bags, which were sold between August 18 and August 25 in 12 Dollar General stores* in Mississippi, Arkansas, Tennessee and Louisiana, may contain small metal fragments, which could have entered the packages during the production process. The foreign material is not embedded in the food itself, but may present a risk of injury if consumed. We encourage consumers who have purchased affected product to discard the food or return it to the retailer for a full refund or exchange. We have not received any reports of injury or illness associated with the affected product. The lot codes indicated below should not be sold or consumed.

Mars Petcare US is working with Dollar General to ensure that the recalled products are no longer sold and are removed from inventory.

Recalled Pet Food

Only 15-pound bags of PEDIGREE® Adult Complete Nutrition dry dog food sold at Dollar General in Mississippi, Arkansas, Tennessee and Louisiana with the production code shown below are included in this voluntary recall. Each product will have a lot code printed on the back of the bag near the UPC code that reads 432C1KKM03 and a Best Before date of 8/5/15. No other PEDIGREE® products are affected, including any other variety of dry dog food, wet dog food or dog treats.


UPCDESCRIPTION
23100 10944     PEDIGREE® Brand Adult Complete Nutrition dry dog food in 15 pound bags

At Mars Petcare US, we take our responsibility to pets and their owners seriously. We sincerely apologize for any inconvenience caused by this recall. Pet owners who have questions about the recall should call 1-800-305-5206 or visit www.pedigree.com/update
*Affected product would only have been sold in Dollar General Stores in these cities:
  • Arkansas:
    • Perryville
    • cabot
  • Louisiana
    • Baton Rouge
    • Calhoun
    • Hineston
    • Jonesville
    • Pineville
    • Slaughter
  • Mississippi
    • Magnolia
    • Vicksburg
  • Tennessee
    • Memphis


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